Accessibility statement

Brussels Environment undertakes to make this website accessible, in accordance with the decree on the accessibility of the websites and mobile applications of regional public bodies and municipalities.

This statement on accessibility concerns bel.brussels

Brussels Environment invests in digital accessibility through various measures, such as training staff in accessibility, providing accessibility documentation and standards for employees, and the self-assessment and continuous improvement of its digital tools and websites.

Compliance level of this website on the basis of the WCAG 2.1 Level AA Guidelines:

Partially compliant

Effective method of assessing website compliance:

A self-assessment carried out by Brussels Environment, with the help of the council and partial revisions by a technical service provider for the development this website.

All videos published on this site after 23/09/2020 are made accessible.

Non-accessible content:

  • Currently, the slideshows on the room rental page are not accessible using the keyboard.
  • Some administrative documents are not accessible.
  • The videos posted on the site were produced a long time ago. They include a text description but do not comply with subtitling rules.

Drafting date of the accessibility statement

This accessibility statement was established on 22/09/2020.


Last update:
Last updated on 13/10/2025.

Improvement plan: 
We are constantly working to make our website accessible and user-friendly for people with disabilities.

Feedback and contact information
For questions and comments about the accessibility of this website, please contact:

The Brussels Environment Info Service is available by telephone Monday to Friday, 9am to 12pm and Thursday 2pm to 5pm, or by email.

If you are not satisfied with the response you receive from Brussels Environment, you can contact easy.brussels under the "Digital Brussels" Decree to report the problem (page in French).